How to Change Mobile Number in Kotak Mahindra Bank Online

Do you have an account with Kotak Mahindra Bank? You must have registered your mobile number and linked it to the account! Linking the mobile number to the account, you will be able to stay updated with the account.

You will receive the account updates to your registered mobile number via call or SMS. If in case, you lost the mobile number or are not interested in using the number for your personal reason, you must get it changed. You need not visit the bank to change the mobile number. You can change mobile number in Kotak Mahindra Bank online.

Important Note: To change the mobile number, you must activate internet banking services. Changing the registered mobile number is a step by step process, and you need to follow the steps without any error.

Steps to Change the mobile number in Kotak Mahindra Bank Online

Step 1: Open the official website of Kotak Mahindra Bank on your web browser for Net banking Log in to your account using the CRN/Customer ID and the Password. Click on ‘Secure Login‘ button.

kotak bank net banking secure login

Step 2: You will require entering the 6-digit Dynamic access code that you received via mail and SMS, then click on secure login button.

Dynamic access code kotak bank net banking

Step 3: Once you get logged in to your account, on the home page, you will find Profile/Update Contact Details. Click on ‘Profile/Update Contact Details‘ tab. You will get navigated to a new page My Profile.

profile contact details update kotak bank net banking

Step 4: My Profile contains the account holder’s personal information, contact details as well as other information. In the list, you will find Mobile Number section. To change the registered mobile number, click on Edit.

contact details update kotak bank net banking

Step 5: You will get directed to a new page where you require entering the new mobile number you want to register replacing the old. After entering the new mobile number, click on ‘Submit‘ button.

mobile number update kotak bank net banking

Step 6: On the new page, you need to select any one of the options from the list, i.e., Validate via Debit Card details, Credit Card Details, Secret Questions, One Time Password or Aadhaar Number.

otp to mobile number change kotak bank net banking

Select any one of the options and enter the details correctly. To validate the new number with the selected option, click on ‘Submit‘ button.

It takes around 24 hours to validate the new mobile number and register for the account. You will receive an SMS containing confirmation message about the change.

You will be able to change the mobile number only after seven days of the last update! Change the mobile number online and easily continue your services without service interruption.


  1. I didn’t get edit option to change my mobile number through net banking in Kotak Mahindra bank net banking page
    can you please suggest how to change it.

  2. कोटक महिंद्रा बैंक मोबाइल नंबर चेंज

  3. कोटक महिंद्रा बैंक मोबाइल नंबर चेंज

  4. when I updating my mobile no I see this type of msg an error occurred while processing your request.

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