How to Change Mobile Number in PNB Online

Punjab National Bank is a banking and financial services bank, which is owned by the government of India, with its headquarters in New Delhi, India. It was established in the year 1894 and also, is the largest public sector bank in India. It has over 180 million customers, with 10910 branches all over the country. The total income of the Punjab National Bank in the financial year of 2018 was around Rs 58873 crores.

Prerequisites to change the Mobile Number in PNB

If an individual wishes to get their PNB registered Mobile number changed, they need to visit the Home branch of the Punjab National Bank, which is managing the Bank account of the user. Along with them, they need to carry the necessary documents for address verification proof, which can include Aadhar Card, Ration Card, latest Electricity Bill, latest Telephone Bill, or the Passport.

After reaching the bank, the user has to fill a form and submit it, along with a copy of the address identification proof, which is demanded by the bank.

Steps to Change the Mobile Number of PNB Account

Visit the Home Branch of the Punjab National Bank which is managing the individual’s Bank Account.

To get their mobile number changed, the account holder has to visit the home branch of their bank account personally. Along with them, they are required to carry a set of documents that are necessary for their identification. These documents can include the Aadhar Card, Passport, Ration Card, latest Telephone bill, or the latest Electricity Bill.

Take the KYC Details Change Form

After reaching the Home Branch, the individual must look for the bank executive. The user has to ask for the KYC Details Change Form, which is required to make the desired changes in the registered Mobile Number. You can also download PNB KYC Form online.

pnb kyc for mobile number change

Fill up the form carefully

After the account holder is provided with a copy of the KYC form, the user should be very careful in filling up the details required. The following details are essential to be filled up.

  • Bank details, including the name of the Account holder, the type of account, and the account number.
  • The individual has to select the required type of change that has to be made. In this scenario, the user should select ‘Mobile Number‘.
  • Mention the new Mobile Number in the specific space provided in the form.
  • Wherever required, do not forget to mention your signatures.

Submit the form

After filling up the form correctly, the user should deposit it to the bank executive, along with attaching the required documents which can be asked by the bank. Also, the user should ask for verification of the form by the executive, so that there remains no scope of problems.

Verify the change made in the Mobile number

After a few days of filling up the form, the user should contact the bank to take a follow-up on their request for a change in the mobile number in your PNB account.

Services Contact details
Toll-free number 1800 180 2222 or 1800 103 2222
Email Address [email protected]
Landline Number 011-28044907


As Mobile Banking and Net Banking are supremely familiar nowadays, the user needs to keep their mobile numbers updated with PNB bank account. This can help the user to gain a lot of financial benefits.


  1. For updating your mobile number in mobile banking, you have to visit your nearest branch and submit request for updation of mobile number. With new registered mobile number, you have to activate mobile banking again: enter your user id -> enter OTP -> activate mobile banking.5 Dec 2023

  2. kindly I request to you sir/madam please update my mobile number in my pnb bank account

  3. kindy I request to you sir/ madam
    please update my mobile number in my pnb bank account

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