How to Close Kotak Bank Account Online

Kotak Mahindra Bank (कोटक महिंद्रा बैंक) is a reputed bank in India. It can be said that you have an account at such a bank. But, it cannot be said that even though it is a reputed bank you always wish to continue having an account there.

The reasons may be many such as the bad behavior of staffs, higher interest rate or not having facilities which you can have from other banks that prompt you to the closure of such account.

It is good to say at the beginning that there is no such process where you can close your Kotak Mahindra Bank account online. You should always visit your home bank branch to close your account physically. Alternatively, you can take the online help to download the forms required for closing your account.

However, you need to visit your home branch where you opened your account. This read will help us in knowing the ways by which you can close your Kotak Mahindra Bank account.

Important things you should remember prior to closing your account

There are certain considerations that you must make sure before you close your account. The things to remember are:

  • If you close your bank account in Kotak Mahindra Bank, you can never open an account in KMB.
  • The balance in your account must be zero before the account closure.
  • You may have certain dues payable to the bank; you need to clear those dues first. After that, you proceed to close your account in Kotak Mahindra Bank.
  • It is prudent that you obtain a full bank statement prior to closing your account. This statement may be required in future.

 The process involved in closing your account

If you have decided to close your account, then there are certain steps involved that you should follow. Let us carefully check out those steps as mentioned below:

Step 1: There is a requirement of a stipulated account closure form to close your bank account in KMB. Visit the site http://www.kotak.com/account-closure-form to download the form or get form from branch.

Step 2: Proper filling up of closure form: The said form has to be filled up by the account holder without making a single mistake. You need to mention the below-mentioned details in the closure form.

  • Account holder name
  • The account number that you wish to close
  • The mobile number of yours
  • You need to specify how you intend to have the remaining money from the bank. You can opt for any either cash, cheque, DD or transfer the amount to another account.
  • The account holder signature must be done in the proper place.

Step 3: Surrendering your debit card, passbook and cheque book: The debit card, passbook and cheque issued by Kotak Mahindra Bank must be surrendered along with the closure form.

kotak mahindra bank account closure form

Important Note: If your account balance is lower than the minimum balance required to be kept in your account, you will get that transferred. However, for account balance below zero, the bank charges a non-maintenance fee as applicable.

Step 4: Prerequisite of address proof: It may be that the branch where you have your account may ask for an address proof so you must keep that ready with you.

If you have a valid reason for closing the bank account then definitely you can go forward. However, if there are no such reasons and you are closing it just for the sake of closing it, then you can give a second thought.

A bank account is necessary for a number of purposes such as it acts as a valid address proof. Also, a bank account statement is necessary for credit card approval or loan sanction. Therefore, you should think twice before you decide to close your account.

109 Comments

  1. To
    Branch Manager
    Kotak Mahindra bank
    Subject-closing saving bank A/C no-6313005282
    Dear Sir
    With reference to the above subject please note that I have closed a bank account with you saving bank a/C no-6313002 in the name of Dilip Kumar. Now we have no longer required for this a/C

    So kindly close this Bank a/C and oblige.

    Thanking you
    Yours sincerely

  2. I am also having a very bad experience with Kotak Mahindra Bank without any intimation they have charged 2400 rupees for Kotak group insurance and for the debit card they use to take 900 rupees per month where I was not using my debit card at all, when I started to withdraw my all money then I used to get messages every day that hundred rupees would be deducted when I will deposit my money
    Last 6 months, I’m not using it, when one of my friends paid me on this account nearly 500 for an emergency, the account balance was showing me 0/- balance
    Whenever I go to the bank to close the account, they say to talk with manager and manager would not be there

  3. To
    Kotak Bank Manager,
    Please close my bank account and I have not also used it from last 3.5 years. My account number is 9612396044 and IFSC KKBK0000154
    Please close this bank account. It was hardly used for 3 months and since then it is not operational.

  4. I am also having a very bad experience with Kotak Mahindra’s bank. Without any intimation, they have started charging 885 INR from my account as debit card fees which were a surprise. This was never communicated with me. They were happy until the amount was good in the account but as I started withdrawing money as they started putting undeclared charges. Going to close the account soon.

  5. Dear Sirs,

    The subsidiary amount issued by our government for consumables had been swallowed by M/s. Kotak Mahindra Bank saving account Number: 031104064 IFSC KKBK0000469 right from beginning of first month my subsidiary amount had been debited as a minimum balance as an old age person to request to reimburse the amount by sending a cheque calculating amount wholly from beginning to get settle of my consumable along with penalty of interest to be as subsidiary provided by our government of India .to the address: K. Ravi Plot No:10 door No:19 Padmavathy Nagar, Madhavaram Milk Colony Chennai 600051
    Thus, I would not like to hold my saving account any more as its a liability only to consume our money for savings.
    Warm Regards,

    Ravi Kannabiran

  6. Dear Sirs,
    I would like to close my saving account Number in favour of My name: Ravi Kannabiran due to that I was unable to avail my Government subsidiary issued for consumable of gas which gets credited of subsidiary issued by government of India
    for granted towards consumer of gas in the overall amount paid as a rebate /subsidiary issued. I am glad person fell in sick as heart patient unable to buy my medicine in spite of all the above unabove to travel a bit as my health situation is very bad. Request to close my account.

    Regards.

    Ravi Kannabiran

  7. Pls deactivates Mahendra insurance. Because I can’t like this service. Thank you from dankumar Tamang

  8. 13/01/2020
    To
    Branch Manager
    Kotak Mahindra bank
    Subject-closing saving bank A/C no-261884180
    Dear Sir
    With reference to the above subject please note that I have closed a bank account with you saving bank a/C no-26188180 in the name of Sandeepkumar. Now we have no longer required for this a/C

    So kindly close this Bank a/C and oblige.

    Thanking you
    Yours sincerely

  9. Date-13/01/2020
    To
    Branch Manager
    Kotak Mahindra bank
    Subject-closing saving bank A/C no-501265057 and ifsc code KKBK0004335
    Dear Sir
    With reference to the above subject please note that I have opened a bank account with you saving bank a/C no-5012650557 and ifsc code KKBK0004335 in the name of Abhay Singh. Now we have no longer required for this a/C

    So kindly close this Bank a/C and oblige.

    Thanking you
    Yours sincerely
    Abhay Singh.

  10. Date-10/01/2020
    To
    Branch Manager
    Kotak Mahindra bank
    Subject-closing saving bank A/C no-7113539960
    Dear Sir
    With reference to the above subject please note that I have opened a bank account with you saving bank a/C no-7113539960 in the name of Anil. Now we have no longer required for this a/C

    So kindly close this Bank a/C and oblige.

    Thanking you
    Yours sincerely

    Anil

  11. Date: – 03-Jan-2019
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Savings Bank A/c No. 8913353152

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 8913353152 in the name of Aparna Avvaru. Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Aparna A

  12. Date14-12-2019
    To,
    Branch manager,
    Kotak mahindra bank
    Subject-Closing Saving bank account no.0413160124
    Dear Sir,
    With reference to the above subject please note that
    I have opened a bank account with you saving bank Account no. 0413160124 in the name of Arvind Kumar now we have no longer required for this Account.

    So kindly close this bank Account oblige.
    Thanking you.
    Yours sincerel,
    Arvind Kumar

  13. Date: – 02-12-2019
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Savings Bank A/c No. 3513689298

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 3513689298 in the name of Kamal. Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,

    Kamal

  14. Hello,
    Please close my account as it is a salary account and I m not a part of that organization at all. please reach me and help me closing my a/C. I also changed my location last year.

  15. Date: –15 august 2019
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Nerul sec6 navi Mumbai

    Subject: – Closing Savings Bank A/c No. 7713068754

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 7713068754 in the name of Umesh Rawal Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Atul sarode

  16. Hi sir I had open a zero balance account In Kotak, for salary purposes now I left the job and joined somewhere, I have applied for my pf money to buy a new dress for my baby for this Diwali festival,PF amount also came but Kotak has deducted from the account for no maintenance charges, how is it possible and that is too without informing me, every transaction msg they will send to me but this time they didn’t send any information that they received of money and deductions of money..
    This is not good
    8800 I got from PF now 4100 only is there
    Can I get my money back ??

  17. This bank is worst don’t open an account in this bank. I want to close my account I visited the home branch and submitted the closure form. It’s been 2 months no action is taken and they say it will close I visited more than 3 times to the branch but they keep saying the same thing. I call them every week they say the same thing. This beach is in Pune pimpri chinchwad nigadi branch.

  18. To,
    Branch Manager,
    Kotak Mahindra Bank
    GURGAON ROAD
    HARYANA
    Subject: – Closing Savings Bank A/c No. 4112995360

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 4112995360 in the name of SURAJ PRASAD Now we have no longer required for this a/c.

    So kindly please close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,

    SURAJ PRASAD

    • Date: –27 august 2019
      To,
      Branch Manager,
      Kotak Mahindra Bank
      mahavir nagar
      jaipur Rajasthan

      Subject: – Closing Savings Bank A/c No. 347656402

      Dear Sir,

      With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 347656402 in the name of umesh rawal Now we have no longer required for this a/c.

      So kindly close this Bank a/c and oblige.

      Thanking you.
      Yours sincerely,
      umesh rawal

  19. To,
    Branch Manager,
    Kotak Mahindra Bank
    NAVYUG MARKET
    GHAZIABAD
    Subject: – Closing Savings Bank A/c No. 1711915430

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 1711915430 in the name of SANJEEV BHATI Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,

    SANJEEV BHATI

    • to,
      Branch Manager,
      Kotak Mahindra Bank
      Jaipur Rajasthan
      Subject: – Closing Savings Bank A/c No. 347656402

      Dear Sir,

      With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 347656404 in the name of Umesh Rawal Now we have no longer required for this a/c.

      So kindly close this Bank a/c and oblige.

      Thanking you.
      Yours sincerely,

      Umesh Rawal

  20. Worst bank, when I am opening account branch member told me that this is zero balance account but after one month Kotak employee called me and said you need to do 10 transactions per month otherwise I have to pay penalty, without informing the correct information this bank is taking my money worst bank I have ever seen, this bank is always ready to put penalty on customers.

  21. It is one of the worst banks I have ever dealt with. They deducted my 2000 rupees and didn’t even get back to the Solution.

  22. Date: – 17.05.2019
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Shyamal Cross Road
    Ahmedabad
    Subject: – Closing Savings Bank A/c No. 1912782350

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 1912782350 in the name of Rajesh R Gosai and Sonal R Gosai. Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,

    Rajesh R Gosai

    Sonal Gosai

  23. Mere account se Pese Kat Gaye to costumer care walo ne bola hum aapki complent Rajasthan police KO dalenge agar kisi ke Pese Kat jaye to kiya Karen inko sab firood lagta he ye bank wale pehle Pese katenge baad me hamari riport karenge es bank me kabhi khata Nahi khulwana ab pata chala ki loog kiyo isme account open Nahi karte ..me aap logo se ek baat batana chahata hu ke isme kabhi account open mat karna OK..

  24. Sir/Madam,

    I am a customer of your bank not by choice. Your bank employee for his need of target did a lot of request and assurance that I will open this account and I will take care of this account and close after some time even constantly saying no to him. he is very well known to me so he anyhow opened my saving account. That time my income level per annum is zero because I lost my father that time and left my job struggling to get a new job.
    When amb started charging I constantly started calling to that employee of aminabad branch in Lucknow, Uttar Pradesh and he was assuring me every time I have given a request for closure but month after month message will come and the account did not get closed.
    Today only called this employee for message came of amb deduction but same hotchpotch response.
    Still that time my income level is not more than 50000per annum and I am having the responsibility of 4 members.
    I do not bear these messages for the wrong practice of your bank employee.
    Thatswhy I request you to kindly close this account as soon as possible and withdraw all amb levied.
    Account details are given below:
    Anurag Singh
    S/a no: 2412106820
    Debit card no: 4280 **** **** 5922
    Valid thru 07/22.
    Hoping that you will do prompt and right action against this complaint and close the account soon with all amb withdrawn levied to this account.

    Yours sincerely,
    Anurag Singh
    Faizabad
    224001

  25. Worst bank in the banking sector. Yesterday Kotak bank deducted more than 8000/- towards non-maintenances of minimum balance from ’17 to aug’18 from my account where I have deposited for hospitalization expenses, I have requested so many times to bank for refund at least in such bad time never listen and telling me that there is more than 6000 to be deducted further I am from middle-class family cannot afford so much deduction While opening bank account bank never informed maintenance of minimum balance even I visited the branch for changing saving into zero balance saving account but they ignored, saying that it cannot be done. Govt or rbi should take steps to such unauthorized claim debited by a bank without any intimation.

  26. Dirtiest & the worst bank which has no ethic of work. They are looting customers without giving proper information about there dirty transaction types & charges .they give an account as if they are favoring people. and ones account is opened they start looting with different names & charges, which they never said to customers earlier.

  27. Worst bank, when I am opening account branch member told me that this is zero balance account but after one month Kotak employee called me and said you need to do 10 transactions per month otherwise I have to pay penalty, without informing the correct information this bank is taking my money worst bank I have ever seen, this bank is always ready to put penalty on customers.

  28. This was bank I took salary account but to some problem I didn’t this account for first 2 months they self they converted in to saving account then next after 4 months they have detected money from my account then they told that you are negative balance of 2000+ so they detected I asked y then they told me that due to low balance before opening account they didn’t tell me about it even any msg I didn’t get from Kotak bank I am middle class how can I pay please give me solution to solve it I am not able to pay money 🙏🙏

  29. hi i am love Kumar and before one 1.6 years I will join a company in which my salary account is open but I leave that company before one month and I am not wished to continues my bank account so close my bank account instead and any information u will charge me maintenance charge of bank and credit card until I cannot generate pin my account any is 2212488492 kindly close my account.

  30. Worse bank experience. Out of no reason they deduct money and staff is too busy to answer us properly. They are always ready to keep penalties on their customers.

  31. Yes this bank is very bad
    I have the proper balance in my account through the deduct my money from my account twice
    I asked the executive but no help

  32. Worst bank in the banking sector. Yesterday Kotak bank deducted 7000/- towards non-maintenances of minimum balance from July’17 to aug’18. I am from middle-class family cannot afford so much deduction While opening bank account bank never informed maintenance of minimum balance. Govt or rbi should take steps to such unauthorized claim debited by a bank.

  33. Worst Bank. There aim is only to increase the number of accounts but not quality service. If we approach the bank for any purpose, they compelled the people for opening an account. After opening an account they will show their real face.

  34. Worst bank, when I am opening account branch member told me that this is zero balance account but after one month Kotak employee called me and said you need to do 10 transactions per month otherwise I have to pay penalty, without informing the correct information this bank is taking my money worst bank I have ever seen, this bank is always ready to put penalty on customers.

  35. Without knowing they deducted some maintenance amount from my account. So I decided to close the account.

  36. Kmb is the worst bank I had ever seen in my life. I have a salary account. I provided exact details to the bank regarding opening salary account. But they freeze the account without any proper reason. Account can’t be credited or debited. No proper response from customer service or even from the bank. Dear KMB, u don’t have the eligibility to run a bank. Even a beggar is begging to get the money. But u morons taking our money and running the bank. Ur bank must be sealed and closed forever.

  37. I was using a salary account in Kotak bank. Now I quit the job I don’t maintain a minimum balance. I want to close my account.

  38. Hi, Team, I want to close my salary account as it was previous companies salary account now I am not using the account so kindly do the favor by closing the account.

  39. When I opened here I was satisfied. But after 1 month 17000 was deducted without any warning or information. When money was deducted I got a message from Kotak Security. After I complained I got around 8000 refunds. But the rest were gone. So I was afraid that things happen again so I never deposit anymore. So I want to close down. It’s better not to have an account here.

  40. I want to close my account because of AMB non maintained a charge. It Charges much more. Please don’t use such type of account in every month some type of charges are deduce from the account.

  41. I don’t have an account with Kotak directly my ING account got transferred, now through this comment, I want to say I am not interested to make this Account active with Kotak, what is the way forward.

  42. Worst service ever provided by KMB. Without prior informing suddenly they deducted Rs 900 from my account for annual card fee. Full of morons.?

    • It happened with me also, they deducted 880 rs from my account for Debit card annual fee. Today, 13 Aug, I closed this bank account. They were asking me to stay and luring me with other offers. But don’t use this bank, they take more than giving any interest.

  43. hi noida sector 16 me ek faizan employee hai jo mera account open kiya tha zero account bol kr uske bad kuch time ke bad mere account se paisa katne laga or jb puchha to bola ki aapko maintaince krna hoga account ko .hum ye
    A/C closed krwana chate hai or barnch gye to bola ki jo bhi aapke pass negative paisa hai wo aapko pura pay krna prega tb ja kr A/C closed hoga ..yese ise chutiya log bhi hote hai bank me …koi bhi nhi sunta hai bank me kisi ka bat jb bat huaa tha call pr to bola ki without charge ka band ho jayega or jb bank gye to paisa magne laga.mera A/C band krwan hai koi process bato kaise band hoga …..kaise band hoga A/c……7531891374 plz advice me

  44. I also want to close my account from this bank. Whenever I check the amount from Kotak 811 app, ‘so and so’ money is been deducted in the name of ‘AdhocStamt’, ‘Debit Card Annual Fee’, ‘TBMS’ without mentioning any proper details for what those charges were put for.

  45. What a stupid bank it is, those are cut 5000rs for fine in one shot and not provided any information in a mini statement also. Don’t use this type of banks.

  46. I opened an account in KMB. But still, I didn’t deposit single amount in that account. Due to some reason, I’m not able to maintain that. but two months once I’m getting mail from KMB. due to minimum balance, I need to pay like that. Please suggest how to cancel the account without a problem.

  47. I want to close my Kotak account. Due to AMB
    Average minimum balance. 1000 rs u guys r charging
    What the hell u think of urself. With our money, u guys r running the bank. And u supposed to changes with our public.

  48. The first requirement is very zero balance account but your court Luminous 5000 very very bad condition when is customer support is very very bad Indian most Bank services so in the world but not very very very good is very very bad condition customer support is very very bad not responding customer support.

  49. I opened an account in KMB. But still, I didn’t deposit single amount in that account. Due to some reason, I’m not able to maintain that. but two months once I’m getting mail from KMB. due to minimum balance, I need to pay like that. Please suggest how to cancel the account without a problem.

    • India’s very very bad customer service in the Kotak Mahindra Bank not response customer care service and your customer very very very very bad service Kotak Mahindra Bank

    • Yes agree do not open account with this bank starting say 0 balance and every month you will get the message and mail saying non-maintenance fee charged
      Running the bank on these fees
      If anyone asking to open the account with this bank Kik them out first

  50. I have kmb a/c but I’m not using since account open but today I transferred 1000 rs and it will deduct I talked to customer care they told that you are in 6000 minus I told to them ok close my account they said no u have to pay remaining 6000 and go to nearest branch and fill the closer form God pls help me such type of fraud bank in India.

  51. Such a worst Bank I have seen. I have cleared my Credit card payment and I have lost it then I intimated to bank also. even then also they are charging me…
    First, they said like this is ZERO account as long as u can maintain it will be secured. But everything was worst… try to close if u have Kotak

  52. Kotak does a lot of forgeries, they have deducted Rs.5000 in a span of two days because i A/C was dormant for a year. They also charge heavy interest rates too. So, it’s useless to keep Kotak Mahindra Account. Icici is miles ahead.

  53. please close my account as it is a salary account and I m not a part of that organization at all. please reach to me and help me closing my a/C.

  54. Kotak is such a bullshit bank I have ever seen in my life. First you have to pay local charge to call on Toll-free.This is beyond stupidity. Monthly charge to maintain account which is 600 approx.this bank is really a shit nothing else

  55. Hey I want to close my account because they deducted 110 rs for tbms but at time of account, opening told that its a zero balance account. Its a fraud

  56. one of the most third class bank in Indian history. They charged a lot of money for no valid reason.Staff behavior is very bad and customer service is not good at all. I suggest you not to open an account in this bank.

  57. Hi, I have an account in KMB. I want to close it. Do I need to close in main branch or any other branch also?

  58. Hello Sir, my self Pritam Chand an account holder of KMB I want to close my account due to unable to keep the aspected money on that sb so please help me to do so.

  59. Please close my account and I m not a part of that organization at all. Why you send me mail for NMC changes when I already sent you a request regarding the closing of the account. Also, I will not pay you a single penny just for NMC changes. I am not using the account and services as well.

  60. I want to close my account.I opened an account through online. I didn’t get account number. How can I close my account please suggest me.

  61. please close my account as it is a salary account and I m not a part of that organization at all. please reach to me and help me closing my a/C.

  62. i want to close the account of kotak mahindra bank because kmb opened my current account without my permission, i applied for saving account kMB but opened my current account so that i have to pay a lot of charges. i can not call it so please close my account.

  63. Please close my Kotak bank account as it was said that it will be zero balance account…now i have got message on AQB charges …Please close my account …My personal details are _ Sufiya Arif Shaikh
    Location – Mumbai

  64. Sir,
    I stay in Karnataka, I have opened an SB salaried A/c in Hyd branch, presently I am not working and I was to close my A/c. I asked to close my axcount in the mth of Jan’17 but they didn’t close and told me that no AMC will be charged but few mths ago when my salary was credited you people charged me more than Rs.3000. At the time of opening an a/c I was told no AMC charges, its like Zero balance a/c but few mths ago my A/c got charged, I’m not working close my A/c,if you didn’t close I will not pay a single rupee as its not my mistake, I can’t visit branch as I live far and I have to spend money. Please close my A/c.

    Srinivas bitragunta

  65. many attitude in this bank employee and not response with customer
    he/her not satisfied customer not response customer

  66. Dear Team,

    This is Madhava, a saving bank account holder in Kotak Mahindra Bank and the main branch is in Guraon, Delhi. But right now I live in Karnataka ,South of India. I want to close the account as it was opened for the purpose of my salary but I don’t work there any more.so I would like to close it at the earliest. Request you to guide me through it and right now I have maintained zero balance..Til last month I have paid the fine but this month I cant I have to close..and this month I don’t want to pay fine so guide me ASAP.

  67. Hi I have account in KMB. I want to close it. Do I need to close in main branch or any other branch also.

  68. I have a salary account with KMB but now I am no more an employee of that organisation. It is necessary to close the account, or shall i continue with zero balance account..

  69. I have a salary account with KMB but now I am no more an employee of KMB . How can I locate the branch.

    • When you click get support option in the KMB website after logging into your account. There you will have details related to the branch in which your account is opened.

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