How to Close Kotak 811 Account Online

Kotak Mahindra Bank introduced a new age bank account Kotak 811. Downloading the Kotak Mahindra Banking App, you need to register using the Aadhaar number and PAN number.

If you are using Kotak 811 account, you must have provided other essential details while opening the account. You must be aware that the validity of this account is one year. To continue banking services with the account, you need to convert it to Full KYC Account.

If you are not satisfied with the banking services or don’t wish to extend the services or want to close the account for any reason, you can get it done quickly. Unfortunately, you can’t close Kotak account online, you have to visit the nearby branch to complete the process.

close kotak 811 account

Way to close the Kotak 811 Account

  1. To close Kotak 811 account, you need to visit the nearest Kotak Mahindra Bank.
  2. Make sure to carry original ID Proof, Aadhaar Card, and PAN Card as well as a photocopy of the documents.
  3. Request the bank official for an Account Closure form.
  4. Fill up the form and submit it with the photocopy of the documents.
  5. The official may ask you the original documents for verification purpose.
  6. After successful submission of the account closure form, your request will get accepted.

It would take few days to closing the account. Make sure to bring the landline number of the branch. Account closing process may get delayed.

If it gets too late for closing the account, you can remind the official to get it done fast. You must transfer the account balance or preferably make the account nil before closing the account.


  1. I wrote a better-detailed answer on this topic. my answer also covers closing fees, and also how to avoid it, the way to find home branch,
    How to Close Kotak 811 Zero Bal. Account (If You Don’t Need It)

  2. Kotak executive said over the phone that there are no charges before depositing and as soon as I have deposited my saving they started Deducting amount…

    • Same Here Bro They Said No need to Keep Balance But ones I Deposited 1000 in A/C they Started Deducting.

  3. Kotak 811 my experience is also bakwas
    they said no charges anymore and levied charges to my account

    I had not applied for pin generation
    and the bank had applied charges for 100 + goods and service charges
    per transaction of pin generation

    • same here the experience is not at all good at the starting everything was almost free after completing 3 to 6 month they started deducting the amount of 60rs on each deposit also and other charges are too high as compared to other banks. and now they are not even ready to close the account.

  4. I had lost my registered phone number with Kotak 811 and I am not able to login Kotak app on other devices what should I do now?

  5. They said no charge but they apply charges for everything. Easy mode to open an account through online why not for closing the account worst experience.

  6. Don’t open an account in Kotak Mahindra bank coz its lazy in work and none of the staff bothers about the customer and they even do fraud things without our prior permission.

  7. Where am going to open my account i will fill all the details right but now am going to open in Kotak bank application its some that you are filling wrong details please fill after 24 hrs bekaar hai yaar

  8. I opened an account Kotak 811 and deposited money into the account. Now I am unable to transfer the money into any other account.
    I am unable to use that money for any other purpose.

  9. I have Kotak 811 account, I face much time atm charges 23.60 rupees in the first transaction of month, apply much time. I don’t want to continue this account can you suggest how I can close this account.

  10. My Kotak ac is open online. And my appoint date is 13 nov 2018 but..executive not come and verification is pending..tell me.

  11. Kotak Mahindra Say there are no charges but they are charging me now. Now my company where I am working them in one crn you will get open second account number. Now I am afraid that they will deduct from my salary. Very Annoying and not trustable bank.

  12. It’s not good they tell us no hidden charges but they will deduct all types of charge in a Zero balance account. I m not satisfied it had only one free transaction charge this is no way.

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