How to Close Kotak 811 Account Online

Kotak Mahindra Bank introduced a new age bank account Kotak 811. Downloading the Kotak Mahindra Banking App, you need to register using the Aadhaar number and PAN number.

If you are using Kotak 811 account, you must have provided other essential details while opening the account. You must be aware that the validity of this account is one year. To continue banking services with the account, you need to convert it to Full KYC Account.

If you are not satisfied with the banking services or don’t wish to extend the services or want to close the account for any reason, you can get it done quickly. Unfortunately, you can’t close Kotak account online, you have to visit the nearby branch to complete the process.

close kotak 811 account

Way to close the Kotak 811 Account

  1. To close Kotak 811 account, you need to visit the nearest Kotak Mahindra Bank.
  2. Make sure to carry original ID Proof, Aadhaar Card, and PAN Card as well as a photocopy of the documents.
  3. Request the bank official for an Account Closure form.
  4. Fill up the form and submit it with the photocopy of the documents.
  5. The official may ask you the original documents for verification purpose.
  6. After successful submission of the account closure form, your request will get accepted.

It would take few days to closing the account. Make sure to bring the landline number of the branch. Account closing process may get delayed.

If it gets too late for closing the account, you can remind the official to get it done fast. You must transfer the account balance or preferably make the account nil before closing the account.

111 Comments

  1. one of the worst bank, I ever seen they asked us to open Kotak account for free with Zero balance with no minimum balance now they are charging the fees for not maintaining the minimum balance. I just want to close and even I suggest my colleagues to Cloe this Kotak account, before they deduct the charges

  2. I want my kotak mahindra 811 account to be close permanently because I m no longer using anymore.

    • में अपना खाता परमानेंट बंद करना चाहता हूं। मेरे पास अभी तक तीन एटीएम कार्ड आ चुके हैं। मेरे खाते से पैसे काट लिए गए हैं। मुझे इनकी कोई आवश्यकता नहीं है।

      • main ye khata parmanent band karna chahta hu mera atm ka paisa kat gya aor atm mere ko nahi diya

  3. I want my kotak mahindra 811 account to be close permanently because I m no longer using anymore.

  4. I want to close my account kotak811 because your branch is not available near me in solan city. So please close my 0 balance a/c.

    • मे चाथा हू मेरा कोटक 811 खाता बंद करे क्यू की मे एस्का
      उपुओग नहीं करता

  5. I want my kotak mahindra 811 account to be close permanently because I m no longer using anymore.

  6. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account to close it

  7. The annual fee of my debit card was last deducted on 23 November 2022. And today at the present time, money has been deducted once again from my account. It is being informed by your customer care officer that they have been an amount deducted as an annual fee for a Debit Card. which has been wrongly deducted and will be refunded back to you in 2-4 working days. How could this be possible? In this case, how can we trust the bank..?
    So…That’s why I want to close my bank account.

  8. Kotak Mahindra Bank credit Card ke payment ke due date se pahele aapka saving account hold kar deta hai jab aapke account me payment aata hai aur bad me wo payment cradit card me transfer kar leta hai aapko Bina inform kiye muje apna 811 account band karna hai..

    • I am not having money I am brother to 15 years this boy do it I am telling you sorry you not understanding I am so close one time you give chance you give me Kotak Mahindra Bank I am using.

  9. Mera khata band kr dijiy kyoki aapke benk ki full kyc nhi ho this hai
    Or mujhe aapke benk me koi dilchspi nhi hai

  10. Dear sir
    Plz close my Kotak bank account because I am not interested in your bank and my parent are not allowed to use this app

  11. Opened 811 bank accounts. visited three times to a bank branch, submitted documents for KYC,,, was assured by the bank officer of the best. After 3 years no action was taken,,, and KYC was not done. Told to visit the Hime branch. One week passed …action on the closure of the account was still pending with the bank.

  12. I want to close my account kotak811 because your branch is not available near me in solan city. So please close my 0 balance a/c.

  13. I want to close my account, because of my mistake, I opened a share market in Kotak Mahindra Bank, and I want a saving account. Please closed my account

  14. Kotak bank is fraud deducting the amount from the account for no reason. And when 811 account was opened online then why should I go any branch to close the account? There is no customer service

  15. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account to close it

  16. Jab mai account open krra tha tb kuch bhi paise ni cut hote hai abhi 2000 rupree cut hore kotak bank fraud. Kri hai student ke sath please all the students do t open the account in this bank

  17. I have full KYC 811 a/c and the registered phone number as well, still I am not able to access the a/c on phone. Local branch officials told me that you have the phone number starting with “63…” that’s why you can’t access the 811 apps and hence, you have to change the number of you want to access the a/c. Is this a joke?.. why is it not stated anywhere online? Bank verified, accepted, and then registered the number. The app was easily accessible for more than a year. Now they say, the number is not suitable. This is very embarrassing. I can’t even create UPI Pin for any online payment service like Paytm or withdraw my money back from that a/c. So, I no longer need such a harassing service anymore from you all. Please do accept my a/c closure request and do as asked ASAP.

  18. Please close my account because my account opens your bank agent and was not given passbook and atm and every time MSG getting from the bank your account insufficient balance charges etc. close my account because I don’t want your account or service.

  19. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account to close it

  20. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account to close it

  21. Dear sir
    Please close my account because my account opens your bank agent and was not given passbook and atm and every time MSG getting from the bank your account insufficient balance charges etc. close my account because I don’t want your account or service.

  22. Dear sir
    Please close my account because my account open your bank agent and not given passbook and atm and every time MSG getting from the bank your account insufficient balance charges etc.please maintain account balance, so close my account because I am not interested of your service

  23. Mahesh Pradip Shevatkar: jane annuity 12, 2022 at 9:45 pm
    Hi Kotak am not happy is my account for zero balance so please my account close please, please

  24. Hi kindly close my account as I left that company its salary account request u to close my account immediately.

  25. Hi Kotak am no happy is my account for zero balance so please my account close please, please

  26. To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject- Closing Saving account

    Dear Sir,
    I have opened a Bank account with your CRN no.52093569 in your name. Please My Kotak Mahindra Bank account close because I am not interested in your bank so please request my Kotak Mahindra Bank account close.

  27. Date: –21 -oct-2021
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Savings Bank A/c No. 5313883372

    Dear Sir,

    I have my account so I am trying to close my account but is not happening so plz kindly close my account.

  28. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account close.

  29. Date:28-08-21
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject- Closing Saving account mobile no.83232816

    Dear Sir,
    I have opened a Bank account with your CRN no.457438967 in your name. Please My Kotak Mahindra Bank account close because I am not interested in your bank so please request my Kotak Mahindra Bank account close.

  30. I want to close my Kotak account because you people are the real scammer while opening an account you act like it’s 0 balance account but after some time you start deducting money I don’t want you to bank anymore

  31. To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Credit Card and Bank account. Mobile no.8007847799

    Dear Sir/Madam,

    I need to close down my credit card as well as a bank account as I never intended to open one. Hence, I am not aware of the account details. It’s been open for a long and is impacting my credit history. will not be able to visit the nearby branch I requested the appropriate team to please close down my account.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Akshay Bakare

  32. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account close Close

  33. Date: 07-07-2021
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no.9561988367

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no.38948915 in your name. Now we have no longer required for this a/c.as my no-given with the bank has been used by mom’s details I want to delete this account create a new account in my name. so that I can do KYC and reactivate my account in my name. I need to close down my account as I will not be able to visit the nearby branch I requested the appropriate team to please close down my account

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Milani Henry Pillai

  34. Dear manager
    I have my account so I am trying to close my account but is not happening so plz kindly close my account.

    • Mujhe 811 Kotak lite account band karna hai joki apne hume 0 balance par kholne kha tha par aap abi bata rahe hai ki 811 lite account me 10000 Hajar rupe fix deposit rakhna hogo. plz aap 811 lite khata band kar do

  35. Date: 10-06-2021
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no.6361203120

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no.492703789 in your name of you. Now we have no longer required for this a/c.as my no given with the bank has been hacked I need to close down my account as I will not be able to visit the nearby branch I requested the appropriate team to please close down my account

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Dikshit Kumar v

  36. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account close Close

  37. Dear sir,
    Please My Kotak Mahindra bank account close because I am not interested in your bank so please request my Kotak Mahindra bank account close Close

  38. I want to close my Kotak account because you didn’t aware of any charges before opening the account so please close my account I don’t want any service with your bank thanks

    • KUNAL Says: I want to close my Kotak account because you didn’t aware of any charges before opening the account so please close my account I don’t want any service with your bank thanks

  39. Please kindly requesting you to close or delete my Kotak 811 account linked with mobile number:9603314

  40. I want close my account. So many times complaint not responding why????

    DILSHAD SHAMSUDEEN VV says: Feb 8, 2021 at 10:55 pm
    Date: 08-02-2021
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no.805016122

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no. 46854063 in the name of you. Now we have no longer required for this a/c.as my no given with the bank has been hacked I need to close down my account as I will not be able to visit the nearby branch I requested the appropriate team to please close down my account

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Adhoka p

  41. Date: 08-02-2021
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no.6282400267

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no. 462440236 in the name of you. Now we have no longer required for this a/c.as my no given with the bank has been hacked I need to close down my account as I will not be able to visit the nearby branch I requested the appropriate team to please close down my account

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    DILSHAD SHAMSUDEEN VV

    • Date: 27-01-2021
      To,
      Branch Manager,
      Kotak Mahindra Bank
      Subject: – Closing Saving account mobile no.9981384189

      Dear Sir,

      With reference to the above subject please note that I have opened a Bank account with you CRN no.45441771 in the name of you. Now we have no longer required for this a/c.as my no given with the bank has been hacked I need to close down my account as I will not be able to visit the nearby branch I requested the appropriate team to please close down my account

      So kindly close this Bank a/c and oblige.

      Thanking you.
      Yours sincerely,
      Dhara Singh Panwar

    • want to close my Kotak account no.96457865 CRN No.4964080 because you didn’t aware of any charges before opening the account so please close my account I don’t want any service with your bank thanks

  42. Date: – 10-02-2020
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no.9067388619

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no.43538087 in the name of giyu. Now we have no longer required for this a/c.as my no given with the bank has been hacked i need to close down my account as I will not be able to visit the nearby branch i requested the appropriate team to please close down my account

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    giyo

  43. I want to close my Kotak account because you didn’t disclose the all detail and information What will happen after opening the account they are asking for money to get a debit card that’s the only reason. Thank you

  44. I could not apply for a new debit card as the existing one’s chip damaged. Tried applying new via mobile app and net banking. Facings oops technical error pls try again later since march 2020. Worst ever banking UI and software. Please get the application tested by a good SQA company. The worst everything with a banking site is when the customer is willing to continue a relationship with the bank but tech and their infra ruining the business. A/c is easy in online then why not account closure. Really the worst Exp with Kotak. None of the feature in ur net banking works. Irritated to see the OOPS error. Poor handled. Dono on what basis the banking share is trading at 4digit CMP when the customers are completely unsatisfied with the service.

  45. Dear, sir
    Subject – close my 811 Kotak Mahindra bank zero balance savings account

    Please kindly close my bank as I am unable to reach there because it’s a lockdown time. I can’t visit the bank multiple times because there are too many issues. sometimes they freeze my account and mostly time my money has to be debit without any reason and it deducts 4000,4000,3800,2500 so I am totally frustrated so I don’t want any account in your bank. Thank you my bank.

  46. Dear, sir
    Subject – close my 811 Kotak Mahindra bank zero balance savings account

    Please kindly close my bank as I am unable to reach there because it’s a lockdown time. I can’t visit the bank multiple times because there are too many issues. sometimes they freeze my account so I don’t want any account in your bank.

  47. Dear, sir
    Subject – close my 811 Kotak Mahindra bank zero balance savings account

    Please kindly close my bank as I am unable to reach there because it’s a lockdown time. I can’t visit the bank multiple times because there are too many issues. sometimes they freeze my account so I don’t want any account in your bank.

  48. I want to close my account as I can’t visit the bank multiple times. As there are too many issues with your bank.sometimes they freeze my account .as I can’t visit your bank multiple times. please reply to me and close my account as soon as possible.

  49. Hello,
    I want to close my account. There is no point in going and visiting the bank multiple times. Now, it is lockdown now. Please, find other options so that I can close it.

  50. Dear respected sir/mam
    I don’t use Kotak Mahindra account I’m not able to deposit 10,000 so I request you close my classic account, send me to revert on my mail I’d [email protected] I shall very thanks full you
    Sahil Ahuja

  51. Date: – 10-02-2020
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Saving account mobile no. 9529587161

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you CRN no. 399040610 in the name of Rajendra. Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Rajendra

  52. Hello,i was opened account 811 with kotak,but that time unable to submit docs,now i m going to reopen online account,but there is one error msg already registered & all that,so what should i do next???

  53. Date: – 04-Jan-2020
    To,
    Branch Manager,
    Kotak Mahindra Bank
    Subject: – Closing Savings Bank A/c No. 5712447570

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 5712447570 in the name of Abhishek Verma. Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Abhishek Verma

  54. Date: –18 December 2019
    To,
    Branch Manager,
    Kotak Mahindra Bank

    Subject: – Closing Savings Bank A/c mobile No. 9172939480

    Dear Sir,

    With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c monile no. 9172939480 in the name of umesh rawal Now we have no longer required for this a/c.

    So kindly close this Bank a/c and oblige.

    Thanking you.
    Yours sincerely,
    Akshay manjare

  55. Same Here Bro They Said No need to Keep Balance But ones I Deposited 1000 in A/C they Started Deducting.so please close my account

  56. I wrote a better-detailed answer on this topic. my answer also covers closing fees, and also how to avoid it, the way to find home branch,
    How to Close Kotak 811 Zero Bal. Account (If You Don’t Need It)

      • Date: –22 -Jan-2020
        To,
        Branch Manager,
        Kotak Mahindra Bank
        Subject: – Closing Savings Bank A/c No. 03145907

        Dear Sir,

        With reference to the above subject please note that I have opened a Bank account with you Savings Bank a/c no. 0314545907 in the name of Aniket Singh. Now we have no longer required for this a/c.

        So kindly close this Bank a/c and oblige.

        Thanking you.
        Yours sincerely,
        Aniket Singh

  57. Kotak executive said over the phone that there are no charges before depositing and as soon as I have deposited my saving they started Deducting amount…

    • Same Here Bro They Said No need to Keep Balance But ones I Deposited 1000 in A/C they Started Deducting.

  58. Kotak 811 my experience is also bakwas
    they said no charges anymore and levied charges to my account

    I had not applied for pin generation
    and the bank had applied charges for 100 + goods and service charges
    per transaction of pin generation

    • same here the experience is not at all good at the starting everything was almost free after completing 3 to 6 month they started deducting the amount of 60rs on each deposit also and other charges are too high as compared to other banks. and now they are not even ready to close the account.

  59. I had lost my registered phone number with Kotak 811 and I am not able to login Kotak app on other devices what should I do now?

  60. They said no charge but they apply charges for everything. Easy mode to open an account through online why not for closing the account worst experience.

  61. Don’t open an account in Kotak Mahindra bank coz its lazy in work and none of the staff bothers about the customer and they even do fraud things without our prior permission.

  62. Where am going to open my account i will fill all the details right but now am going to open in Kotak bank application its some that you are filling wrong details please fill after 24 hrs bekaar hai yaar

  63. I opened an account Kotak 811 and deposited money into the account. Now I am unable to transfer the money into any other account.
    I am unable to use that money for any other purpose.

  64. I have Kotak 811 account, I face much time atm charges 23.60 rupees in the first transaction of month, apply much time. I don’t want to continue this account can you suggest how I can close this account.

  65. My Kotak ac is open online. And my appoint date is 13 nov 2018 but..executive not come and verification is pending..tell me.

  66. Kotak Mahindra Say there are no charges but they are charging me now. Now my company where I am working them in one crn you will get open second account number. Now I am afraid that they will deduct from my salary. Very Annoying and not trustable bank.

  67. It’s not good they tell us no hidden charges but they will deduct all types of charge in a Zero balance account. I m not satisfied it had only one free transaction charge this is no way.

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