The Indian bank is a nationalized financial institution, which was established in the year 1907. The bank has ever since been regarded as one of the finest institutions that the nation has produced. Over the last few years, owing to the government’s efforts to digitalize the banking system, the bank has seen an unprecedented spike in the number of customers. As of date, the company boasts of more than 5.76 crores customers.
With more than 2900 banks and approximately 2850 ATMs, the bank is well-branched out across the nation. You can have a branch almost anywhere across the country and also have ATMs which would help one have cash transactions across the nation.
With a bank that has such a huge clientele, it’s obvious that at times there can be glitches here and there. To address the same, the bank has come up with complaint registrations online. Here, we would be discussing with how exactly you can check your complaint status once you have lodged your complaint with an Indian bank.
Various ways to check Indian Bank Complaint status online
Method 1: Check Indian Bank complaint status through the website
Step 1: Go to the official website of Indian bank by click on https://www.indianbank.in and click on the Customer Complaints under Customer Support option which is present on the right-side pane of the website. A new page would open up.
Step 2: This new page that opens up, has a few options that you might select, depending on the type of problem that you are having. Once you have selected the category of the complaint, a new page would come up.
Step 3: In the new page, select if you are looking for registering a complaint or for knowing the status of your previous complaint. Click on Complaint Status. A new page would open up where you would have to enter the Reference Number of the complaint and fill in the CAPTCHA.
Make sure that you enter the captcha cautiously, as it is case-oriented. Once you have followed the above process, then click on Complaint staus. A new page would open up displaying your Complaint status.
Method 2: Check Indian Bank complaint status by calling on the toll-free helpline number
If you are one of those who do not wish to get through all the trouble and instead simply call on the bank to know the status of your complaints, then surely you have the option to do so. The bank provides the customers with toll-free customer care numbers, where one can call to enquire about their complaint status.
The Toll-free number for customer care is 180042500000 or 18004254422.
Method 3: Through Android Application
The Indian Bank has an android application that helps the customers keep up with the updates and needs on a daily basis. You can log in to your application to know the status of your complaint. To check your complaint status in the bank, check out the following steps:
Once you log in to the application, you would get the Complaints option, click on it. From then on, you would be given simple steps to follow that would help you reach the place to check out the complaint status.
The Indian bank provides the customers with a wide range of opportunities which help them be one of the most favoured banks in the nation with some of the highest customer base.