How to Register Complaint in Indian Bank Online

Indian bank is one of the biggest banks in India when it comes to the number of accounts that the people of the nation have in the bank. Currently, the bank has 5.76 crores of account holders.

The numbers must have raised many folds ever since. To tackle such a large client base, the bank surely needs a huge staff. Indian Bank, as of now has somewhere around 21,000 employees.

The bank provides commendable service to their customers. However, in some cases when the bank fails to meet the expectations of the clients. In such cases, the customers can raise complaints so that the bank can work on it. So, the bank comes up with better solutions to the problem in the future.

If you are an Indian bank customer who has faced problems with the banking services, then we would like to tell you the different ways through which you can lodge a complaint in Indian Bank.

Below, we would be stating the various ways to submit a complaint in Indian Bank Online. We would also walk you through the website to help you have the best experience as much as possible and you will know exactly how to register your complaint without any hassle.

There are various ways through which one can lodge a complaint in an Indian bank online

Method 1: Using Indian Bank official website online

A customer can log on to the website of the bank, which provides quite a many features to the customer. One of the most prominent ones among the many is the online customer complaint option. Here is how you can go ahead and register a complaint in an Indian bank online portal.

Step 1: Go to the official website of Indian bank by click on

Step 2: Follow Contact >> Customer Supports>>  Customer Complaints and  Click on Customer Complaints which is present on the right pane of the website. A new page opens up.

Step 3: This new page that opens up, has a few options that you might select, depending on the type of problem that you are having.

choose type of complaint in Indian Bank

Step 4: Once you have selected the category of the complaint, a new page would come up.

Step 5: In the new page, select if you are looking for registering a complaint or for knowing the status of your previous complaint. Click on Register A Complaint.

Register Complaint in Indian Bank Online
Step 6: Then, simply follow the instructions, and you will be successfully registered your complaint. Note down the reference number to track the Indian bank Complaint status in the future.

Method 2: Using Indian Bank Toll-free Helpline Numbers

To register your complaint, you would have to call on the helpline numbers. This is simple if you are not looking forward to investing your time on the online platform, then a phone call explaining the problems to the customer care officer would help you resolve the problems that you are facing.

 Indian Bank complaint toll free number

The contact number for customer care are 180042500000 or 18004254422.

Method 3: Using IndPay Mobile App

The bank has an android application which you can simply download in your android device and lodge a complaint. Here are a few steps to help you register your complaint.

Once inside the application, you can check the Complaint Lodgement option. All that you would have to do is to click on that and then go on to follow the instructions to complete the complaint lodging process.

With various processes that the bank has come up with, it has become way easier for the clients to fill in a complaint with the minimum effort and get a great service. Thus, there is no doubt about the fact that the bank is one of the best when it comes to customer satisfaction.


  1. Manager and staff of are threading me in your bank office and told me I m not a customer of this bank when Shaw my passbook and staff told me to get out in my ny like this way of talking
    Can you please help me … I m very feel guilty about what I do in this situation just this type of behavior can change the bank govt bank into change with a private bank
    Because there is respect and government bank staff no responsibility no respect of there customer

  2. Sir mere account se 11000 debit huwa hai.60 days ho gaya hai.complain.bhi kar chuke hai.abhi bhi return nahi aaya.aur manager shahab bolte hain ki mai koi help nahi karna hai karo.

  3. I have retired from Rifle Factory Ishapore on 31st dec2020 pension of last three months, gratuity and payment of PENSION commutation yet not send by you. What is the cause of the delay?


  5. Mere account se paisa kat gaya hai bina koye trasection kiye please mera paise account me credit kar dijiye only 177/-

  6. Transection fail ho rha hai but amount debit ho jata hai 1 mahine se upar ho gya abhi tk paise wapas nhi aaye , kyun aam aadmi ko pareshan kr rhe ho aap log ??

  7. What are you doing I waited around more than 2 hour and called more than 20 times just saying busy 😡😡😠😠 its a drama bank my payment not succeeded and not refunded also tell me how many times I call you and wait for limit for patience close this bank only tensions from this bank 😠😠😡😡

  8. Refund from Amazon
    Debit card
    Expected Credit on: 26 Feb 2021
    + ₹3049
    In case you do not receive the refund by the expected credit date, please contact the bank’s customer care and mention the below RRN (Refund Reference Number).

    Amount added to
    Allahabad Bank ****6458
    Order ID
    My name-umesh singh
    Amazon refund money transfer but not presant my indian bank a/c-504596949
    Konnagar beach. Pls money refund my bank a/c

  9. Sir my account no-6640806756,ifsc,code-IDIB000B027 hai 02-03-2021ko18:33 mai atm ke dwara My BaFL app se EMI bhar raha tha lakin network connectivity chale jane se paisa cut gaya or abhi tak refund nahi aaya hai sir isko jaldi refund kar dijiye sir please

  10. Na Mera atm se payment ho rhi or na hi phone pe ya Google pay se kuch bhi nhi work kr rha hai blance show bhi nhi ho Phone pe main.

  11. My name is Satyanarayana
    I took gold loan 75000::3/2/21 challapalli branch ..east Godavari Andhra Pradesh
    I request them to how’s the interest amount till date bank management emphasize that calculate yourself they inconvenience me up to two hours for my interest amount request even though not answered to my request
    Pls. Of to action not
    I give national customers care
    Mobile no …995167611

  12. Cash not withdrawal atm machine. I can try two days same problem server not available. These problems solve today.

    • Sir ATM Money eaduka poonen money varala ana Google pay la balance patha 200 withdraw achu katuthu

  13. Indian Bank is Navug Market Branch, Ghaziabad is not customer friendly. When I applied enhancements proposal for the company in June 2020 to date I have not received any update.

  14. I got a salary from my company but it was not credited in my account..moreover, it was not reflected in source account(company account).And there is no response from bank customer care. Is this a good way of providing service to your customers

  15. Very bad service or employees they don’t have a discipline on how to behave the customer special these 2 lady’s
    I won’t update my new mobile no in the a/c 3 time that lady’s give me different types of excuses
    The staff don’t have any manners
    25 of Jan ko ma bank me tha 11 am tak sirf 2 log duty par tha baki kisi ka koi pata nahi

  16. 2 months before I swiped in the supermarket they debited 2times.I already registered complaints still didn’t receive the money

  17. Indian Bank official website online is now removes their atm withdrawal failure and net banking failure complaints. Also in loading complaint section, it asks card number and unnecessary things. Its completely irritating and service is a complete waste. Sorry to say this, Sometimes staffs also not properly responding. worst service. moreover, customer toll-free number also not responding and working. I lost money 3 times within nearly 45 days.

  18. MY Account open kiya hua six month ho gya h lekin abhi tak mujhe pass book , cheque book , atm nahi mila or nahi koi trasuation len den ho raha or mere account se chages bhi kat rahe h mera balance kam hote ja raha h mera mo. no. 9827183895.

  19. Hi, I am k.MOHAN Raj from Salem Indian bank account used train ticket booking. But unfortunately, the train ticket canceled. so refund amount not credit my account kindly request refund amount plz

  20. I am neither customer of Indian Bank nor of Allahabad Bank, yet I am receiving transaction alerts of some accounts on my mobile. Please advise accordingly,on my mail.

    • Train tickets 8/12/2020 cancel.ticket refund amount date 11/12/2020.but amount, not credited

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