How to Register Complaint in Indian Bank Online

Indian bank is one of the biggest banks in India when it comes to the number of accounts that the people of the nation have in the bank. Currently, the bank has 5.76 crores of account holders.

The numbers must have raised many folds ever since. To tackle such a large client base, the bank surely needs a huge staff. Indian Bank, as of now has somewhere around 21,000 employees.

The bank provides commendable service to their customers. However, in some cases when the bank fails to meet the expectations of the clients. In such cases, the customers can raise complaints so that the bank can work on it. So, the bank comes up with better solutions to the problem in the future.

If you are an Indian bank customer who has faced problems with the banking services, then we would like to tell you the different ways through which you can lodge a complaint in Indian Bank.

Below, we would be stating the various ways to submit a complaint in Indian Bank Online. We would also walk you through the website to help you have the best experience as much as possible and you will know exactly how to register your complaint without any hassle.

There are various ways through which one can lodge a complaint in an Indian bank online

Method 1: Using Indian Bank official website online

A customer can log on to the website of the bank, which provides quite a many features to the customer. One of the most prominent ones among the many is the online customer complaint option. Here is how you can go ahead and register a complaint in an Indian bank online portal.

Step 1: Go to the official website of Indian bank by click on https://www.indianbank.in

Step 2: Follow Contact >> Customer Supports>>  Customer Complaints and  Click on Customer Complaints which is present on the right pane of the website. A new page opens up.

Step 3: This new page that opens up, has a few options that you might select, depending on the type of problem that you are having.

choose type of complaint in Indian Bank

Step 4: Once you have selected the category of the complaint, a new page would come up.

Step 5: In the new page, select if you are looking for registering a complaint or for knowing the status of your previous complaint. Click on Register A Complaint.

Register Complaint in Indian Bank Online
Step 6: Then, simply follow the instructions, and you will be successfully registered your complaint. Note down the reference number to track the Indian bank Complaint status in the future.

Method 2: Using Indian Bank Toll-free Helpline Numbers

To register your complaint, you would have to call on the helpline numbers. This is simple if you are not looking forward to investing your time on the online platform, then a phone call explaining the problems to the customer care officer would help you resolve the problems that you are facing.

 Indian Bank complaint toll free number

The contact number for customer care are 180042500000 or 18004254422.

Method 3: Using IndPay Mobile App

The bank has an android application which you can simply download in your android device and lodge a complaint. Here are a few steps to help you register your complaint.

Once inside the application, you can check the Complaint Lodgement option. All that you would have to do is to click on that and then go on to follow the instructions to complete the complaint lodging process.

With various processes that the bank has come up with, it has become way easier for the clients to fill in a complaint with the minimum effort and get a great service. Thus, there is no doubt about the fact that the bank is one of the best when it comes to customer satisfaction.

79 Comments

  1. I tried to register an online complaint however all the time received messages that only letters, numbers, full stops, and commas are allowed in details, I couldn’t submit the the complaint.

  2. Indian Bank of ulhasnagar camp no-4 lalchakki branch as always network issues whenever people go for entering passbook from last 15 day I am & my wife visiting the bank to enter passbook need for my ITR they say same answer network issue hai server down.
    The branch manager is more stupid than nothing if this kind of service they give to the customer is really very bad. Better I should close the account.

  3. Your Allahabad bank at desperate small road KOLKATA is rendering very poor service and they are harassing the senior citizens all the days.

    For a small refund case, they are asking for succession certificates.

    Kindly ask them to talk to me

  4. I have my locker but the bank had deducted extra charges pls look into the matter as the earliest I register a complaint 4 months past no results.

    • IOB Kandivali East branch services are very poor..staff is rude and noncoperative….my cheque is not still cleared which I was deposited on 26 may…my request to the higher authority of this bank to look into this matter and enrolled young staff.The future of this bank it seemed to be darkened

  5. Sir me aapki bank me paisa jama krne jata hu to 50 ke note jama nahi hote bank ne kaha jata h ki 100 se kam jama nahi hote vrindavan branch me or kabhi bank wale nahi hote kabhi network nahi hota me aapke bank se bahut oareshan hu yadi yasa raha to me apna or apbe sare milne walo ka khata clos kra duga krpa krke eska koi samadhan kro samse ghatiya bank muhhe aapka inan bank laga

  6. Sir, Saroj Kumar Mohanty, licensee of Khandahota Country Liqueur shop, Puri, Odisha. This complaint is regarding the failed online transaction through Allahabad gateway which was done on 20/09/2021 at 20:15:47 p.m. My money was deducted but the transaction is not yet completed in the OSBC Ltd.Bhubaneswar, Odisha. The transaction merchant OSBC Ltd. with Bill reference No-WIDB0283421776. kindly update the status as the amount was not settled to the OSBC Ltd.Bhubaneswar, Odisha account.

  7. Indian bank Allahabad taki branch is the worst branch not update sb passbook from last two years till date 14/03/2022.

  8. Indian bank is very worst in customer handling and account opening process especially that branch is Kovalam in Chennai its head office in Allahabad so I have faced many problems in account opening process in Indian bank Kovalam branch.
    Sometimes time account opening form is missing in this bank is very careless workers I hate this bank I have wasted my time one month for only account opening so please change this bank employee.
    Indian bank Kovalam branch in the channel this banks manager is very worst please change the manager if this bank she is very rood he is making a mistake but she is scolding the customer so please change that manager madam.
    And all the employees are very worst to handle customers so please change the workers.
    This bank is very irritating to the customers I don’t like it
    And so the Indian bank is very worst.

  9. For the last few days I. B . mobile banking. services are blocked for unknown reasons. The home branch is unable to explain it. Anybody can help me

  10. 11/01/22 -12/01/22 Total 60,000 rupees debit my account use for ph pey…
    Trangection failed..
    Please refund me…

    • Yesterday Monday 21-02-2022 449 was deducted from my account My money should be returned immediately.

  11. sir my name is g. kalyanaraman. My account no.951771404 in the name of SRI BALAJI XEROX AND BINDERS with Indian bank Siruseri Branch. last year without my knowledge a sum of Rs.90000 was credited to my account. I went to the branch and ask what’s that amount. Theysaid its a COVID loan. But I gave the letter I don’t want a covid loan. 2nd incident for renewal of OD account the manager and loan officer send the appraising engineer to my house to validate without my knowledge. The tenants informed me someone came and measured the house. I was disappointed. recently on 06.01.22, i applied for a Bank guarantee against depositing FD. No branch officers are a lot available like BM and ABM. On Friday 07.01.22 I’ve taken an FD and also submit the draft copy of the bank guarantee. after 5 working days yesterday on 12.1.22 evening I got a call from a branch by the loan officer, the legal department said corrections in the bank guarantee. this also made a lot of phone calls to the branch and the zonal officer finally got replied. But the concerned contractor (Central Government) did not accept the changes in the format. without submitting this bank guarantee I am not able to continue my contract. The next officer ABM is a north Indian who has not taken any responsibility even I spoke to him in person hid behavior is not satisfactory with the customer. this is my life and death. How to process then.

  12. मैं राजकिशोर सिंह मेरे साथ Indian bank का अकाउंट होल्डर khata no. 7008884004 जो हमसे विदेशी पैसा का झांसा देकर हमसे 80000 रु ट्रांसफेर करवाया है आप इस बताये की इस पैसा को कैसा वापस लिया जा सकता है।
    मैं nccrp portal पर भी complaint किया हु। लेकिन अभी तक हमे respons नही मिला है।

  13. sir, I am sathyaraj from nochili in pallipet [taluk]thiruvallur [district]. Sir, I have been in business for the last three years and have been running various shops like Photo Studio Xerox Shop Open after Rice Mill. I have been asking for a bank loan since I started doing business. But I have not been given a loan yet. I have all the qualifications to buy a loan. But everyone who applied after me got a loan. So I kindly ask you to help me apply for my loan.

    INDIAN BANK
    NOCHILI
    IDIB000N115

  14. Dear sir,

    My self Jegatheeswari holding account number 6175059246 in your bank at Srinagar branch.

    I was using my ATM to withdraw the amount of 10000 from TMB Bank, Madurai branch. The amount has been deducted from my account but the amount didn’t dispense from ATM.

    Kindly request you to look into the matter and reimburse deducted amount ASAP.

    Please for your necessary action.

  15. Indian bank roopnagar or branch ghanauli me jitne bhi employees hai koi kaam ni krta meri rbi se benti hai ki staff ki inspection ki jaye6 so customer ko dikt na aye.

  16. I am an account holder from ulhasnagar thane district Mumbai.Earlier my account no. Was in ulhasnagar 3 now it is in ulhasnager 4. My account has been transferred without asking and informing. It is far away and whenever I ask for any work I get a response that you do not the account holder of this branch.I am facing problems. Pl see the matter.

  17. Sir,
    My Sanjay Kumar Allahabad Indian Bank ka khatadharak hoon.My ATM se jab paise nikal raha tha to machine ki line cut gayi aor mera paisa mughe nahi mila aor account se paise cut jane ka mobile me message bhi aaya.Date:-28.09.2021 ko mere sath yesa hua hai jo ki maine bank me bhi compliance kiya hai aor abhi tak mughe koi khabar nahi mila.

  18. Sir mere name Prabhat ranjan branch code 4427 account no 7076858381 mobile no 9546527687 hai csp me account opening karwaye hai the par abhi tak aadhar link nhi kiya gya hai paisa nikashi karne me so pllz help me sir problem ho raha hai

  19. I have given application for open s b account on dated 06/07/21, at Andheri west branch and deposited Rs.1000/ but my account no.7039845637 not activated till date, I have complaint many times but no reply given by branch.

  20. I am amount deposited 3800 hundred but not for this cash in atm but repayment my amount in my account

  21. Mera IRCTC mein refund Paisa bhej diya Gaya hai Lekin ab tak account mein juda nahin hai ab main kya Karun sar bataiye

    • Prabhati Bhattacharjee account holder of your Kolkata chetla Branch (1785) being senior citizen complained to your nodal office till today not yet received a reply now I am ready to go to consumer court after blocked my account Rs71,824 has been transferred without my knowledge so if you don’t solve within 15 days I will go consumer court already taken hire.

  22. Sir/madam is account no 212823681 me bima pmjdy huaa tha jinaka khata khata unka accident hone ki vajah death ho gaya 29/05/2021 ko unaka clem is branch code 4881 wale nhi kar rhe hai sir please unaka Clem kara dijiye
    Amar Nath account tha

  23. Sir Mai rangai branch ka customer hu Jo ki hardoi district Mai pasta hai Jun kabhi bhi branch Mai jao tub bank ka printer kharab rahta hai Kahi sir nhi aaye Kabhi sistum warm nhi kar raha Kabhi Kuch Kabhi Kuch ……mujko 1 month hi chuka hai 1 statmanete k chakar Mai abhi Nikal nhi paya hai

  24. Me DEPA deavi mera 30000 ru.bank me jama hea or mea char chakkar laga chuki bank. Ke or mene char var kyc
    Kara chuki lekin benk wale muje rupye
    Nahi de rahe hean var var kyc bolte hean or benk me sunne koi raji nahi

  25. Pin code 480884 is bank me kabhi sahi se pese nahiilte garibo ko luta jata h server to inka rahta hi nahi h light v oof hoti h to bolte h 1 ghante me ana new bando ko rakho sahab staff me sabse ghatiya bank h

  26. The manager
    Indian bank
    Reg: Master card delivery issue:
    Respected sir \ madam
    Hereby my account no is 616156336 at the branch of thiruvidaimaruthur, I wanted a master’s visa atm card for my work salary. That’s why I applied the master card. The concerned employee said need to pay paid 250 rs for the master atm card. Usually, it will take 10 days to receive the card. After one month I received a card parcel, but it was not the master card, it was a Rupay platinum card. After that, I paid another 250 rs again to applying for a master atm card. As the concerned officer said it may be some issue in atm center so you can wait for 3 working days. But they didn’t answer until 09 June. Finally, I went to the bank on 09th June they said there is some problem with your account, so you can wait until 14th June. Due to this pandemic situation, there is in lockdown on how the customer should visit the bank frequently. I request you to I need my master card as soon as possible or else I need to deactivate my Indian bank account.

    Thank you.

  27. Indian bank branch rajokari new Delhi 110038
    Staff miss behave old citizen &
    Server down every time
    Please help

  28. M.p bhapal 462030 parwaliya sadak

    Me apki indin bank branch ke employe makkari mar rhe he costumer se galat bolte he respect nhi karte
    Pass book me entry nhi karte
    Ledis se bolne me tarike nhi he

    Emloy ki jagaha par japdasi kam kar rhe he

  29. I used atm but the transaction failed but my account is debited amount plz credit my amount.

  30. Mera refund mujhe nhi mila h Amazon kahi raha h unhune transfer kr diye h bank me ab ham kya kre

  31. Sir transaction fail 710 amount Kat gym 1 may ko refund nhi aaya 199 dono pytam me faild ho gya passie Kat gye so please help me sir

  32. Ye Jo bank h na sbse ghatiya bank h.or yha ke staff inke tkk phuchne ke liye kitne barriers h.itne to Prime minister Modi g se contact krne ke liye barriers nhi honge.Bank me ghusne hi nhi dete phle hi Bolte h bank ke employees bimar h Kuch kaam nhi Hoga.Mtlb staff Ka akaal pdd gya h .Upr se cashier Maharaj Bolte h hi jitni salary milegi itna hi kaam krenge na . Sare corrupted log free ki salary lete h. Or Bolte h tumhare ek kaam ke liye bimar staff ko ghrr se bula le kya..baat krne ki koi tamizz nhi h inko. Pta nhi kisne rkha h bank me in dimag se bimar staff ko. Upr se inke machine hmesa hi khrab rhte h. Are inko salary dene ki jagah kbhi inki machine bhi thik krwa Diya kro. Taki logo Ka kaam ho ske.in logo ko customer ki haaye lgegi .tumhara bank corrupt ho Jayega. Aese hi kaam chlta rha to. Sbb private bank me shift ho Jayenge. Wo log baat aese krte h jese humne unka krza khaya ho mtlb koi respect naam ki chizz hi nhi h.abb or kya bolu much se inke liye itne bure khyalat aate h .

  33. Sir
    I am Shanmugam. I am Having Savings Account at your Branch with the Account number 6300172318.

    I have tried to link the above savings account with my Pan number (DJHPS8415L) on 16.04.2021. And the same was not linked till now. Because of these problems, I have a delay in my income tax refund. I have attached the screenshot sends in([email protected]) this id, which was taken from the income Tax website for your reference. I and my auditor mam make a call to your branch many times no response, that’s why I mail you know it is 2019-20 TDS refund amount so please do favor for us
    Make a call to me on this number (82204 28844 ) I request you to kindly do the needful in this regard.
    Show quoted text the needful in this regard.

  34. Manager and staff of are threading me in your bank office and told me I m not a customer of this bank when Shaw my passbook and staff told me to get out in my ny like this way of talking
    Can you please help me … I m very feel guilty about what I do in this situation just this type of behavior can change the bank govt bank into change with a private bank
    Because there is respect and government bank staff no responsibility no respect of there customer

  35. Sir mere account se 11000 debit huwa hai.60 days ho gaya hai.complain.bhi kar chuke hai.abhi bhi return nahi aaya.aur manager shahab bolte hain ki mai koi help nahi karoonga.jo karna hai karo.

  36. I have retired from Rifle Factory Ishapore on 31st dec2020 pension of last three months, gratuity and payment of PENSION commutation yet not send by you. What is the cause of the delay?

  37. I PURCHASE A MOBILE ON 17/03/2021 FROM FLIPKART ONLINE SHOPPING I GIVE PAYMENT FROM PHONEPE APP BUT MY ORDER WAS CANCELLED.FILPKART WAS REFUND MY MONEY TO MY INDIAN BANK ACCOUNT TRANSACTION ID IS P2103171632025940401910 AND ARN NO :-74056631077107624000296 .BUT MY REFUND AMOUNT WAS NOT CREDITED IN MY ACCOUNT. MY ACCOUNT DETAILS AC NO :- 50178322218 NAME :- Y SRINIVASA RAO.

  38. Mere account se paisa kat gaya hai bina koye trasection kiye please mera paise account me credit kar dijiye only 177/-

  39. Transection fail ho rha hai but amount debit ho jata hai 1 mahine se upar ho gya abhi tk paise wapas nhi aaye , kyun aam aadmi ko pareshan kr rhe ho aap log ??

  40. What are you doing I waited around more than 2 hour and called more than 20 times just saying busy 😡😡😠😠 its a drama bank my payment not succeeded and not refunded also tell me how many times I call you and wait for limit for patience close this bank only tensions from this bank 😠😠😡😡

  41. Refund from Amazon
    Debit card
    Expected Credit on: 26 Feb 2021
    + ₹3049
    In case you do not receive the refund by the expected credit date, please contact the bank’s customer care and mention the below RRN (Refund Reference Number).

    Amount added to
    Allahabad Bank ****6458
    ₹3049
    Order ID
    402-1103397-7517147
    RRN
    74332741053105207521275
    My name-umesh singh
    Amazon refund money transfer but not presant my indian bank a/c-504596949
    Konnagar beach. Pls money refund my bank a/c

  42. Sir my account no-6640806756,ifsc,code-IDIB000B027 hai 02-03-2021ko18:33 mai atm ke dwara My BaFL app se EMI bhar raha tha lakin network connectivity chale jane se paisa cut gaya or abhi tak refund nahi aaya hai sir isko jaldi refund kar dijiye sir please

  43. Na Mera atm se payment ho rhi or na hi phone pe ya Google pay se kuch bhi nhi work kr rha hai blance show bhi nhi ho Phone pe main.

  44. My name is Satyanarayana
    I took gold loan 75000::3/2/21 challapalli branch ..east Godavari Andhra Pradesh
    I request them to how’s the interest amount till date bank management emphasize that calculate yourself they inconvenience me up to two hours for my interest amount request even though not answered to my request
    Pls. Of to action not
    I give national customers care
    M.satyanaratana
    Mobile no …995167611

  45. Cash not withdrawal atm machine. I can try two days same problem server not available. These problems solve today.

    • Sir ATM Money eaduka poonen money varala ana Google pay la balance patha 200 withdraw achu katuthu

  46. Indian Bank is Navug Market Branch, Ghaziabad is not customer friendly. When I applied enhancements proposal for the company in June 2020 to date I have not received any update.

  47. I got a salary from my company but it was not credited in my account..moreover, it was not reflected in source account(company account).And there is no response from bank customer care. Is this a good way of providing service to your customers

  48. Very bad service or employees they don’t have a discipline on how to behave the customer special these 2 lady’s
    I won’t update my new mobile no in the a/c 3 time that lady’s give me different types of excuses
    The staff don’t have any manners
    25 of Jan ko ma bank me tha 11 am tak sirf 2 log duty par tha baki kisi ka koi pata nahi

  49. 2 months before I swiped in the supermarket they debited 2times.I already registered complaints still didn’t receive the money

  50. Indian Bank official website online is now changed.it removes their atm withdrawal failure and net banking failure complaints. Also in loading complaint section, it asks card number and unnecessary things. Its completely irritating and service is a complete waste. Sorry to say this, Sometimes staffs also not properly responding. worst service. moreover, customer toll-free number also not responding and working. I lost money 3 times within nearly 45 days.

  51. MY Account open kiya hua six month ho gya h lekin abhi tak mujhe pass book , cheque book , atm nahi mila or nahi koi trasuation len den ho raha or mere account se chages bhi kat rahe h mera balance kam hote ja raha h mera mo. no. 9827183895.

  52. Hi, I am k.MOHAN Raj from Salem Indian bank account used train ticket booking. But unfortunately, the train ticket canceled. so refund amount not credit my account kindly request refund amount plz

  53. I am neither customer of Indian Bank nor of Allahabad Bank, yet I am receiving transaction alerts of some accounts on my mobile. Please advise accordingly,on my mail.

    • Train tickets 8/12/2020 cancel.ticket refund amount date 11/12/2020.but amount, not credited

    • I have lost my money 44,000 by mistake that phone pe I have got reward by fraud he has founded my money.I need my money back plz help me to take my money back plz. Those fraud calls are calling many times have not given my OTP no PLZZ my problem solve it.plzzz

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