How to Register Complaint in Bank Of India Online

The Bank of India, established in 1905, is among the top 5 banks in India. This renowned bank is span across a vast area having, 5316 branches along with 56 of their offices outside of India.

It has thousands of customers presently using their services. With the evolution of technology, Bank of India has tried to incorporate online banking and digitizing the entire banking system for your convenience.

But there are times when you might face challenges while operating their portal. Bank of India has made it easier to resolve your issues as now you can register your complaints at just a tap of your fingers.

You have to follow few steps to register your complaint, and they will get back to you in no time. We here will give you the complete details of the steps to register your complaint online without any hassle.

Steps to Register Complaint in Bank of India Online

Step 1: Go to their official website Once you land on their website, on the top right corner, there is a search option. Click the customer care link and you will be redirected to the Customer care page.

Grievance Form bank of india

On that page, right below the address of the Head office, you can see “For complaints, please click on link – Grievance Form” option. Just click on that option.

Step 2: Once you click on the “Grievance Form,” it will take you to another page where you can see the list of details that you have to enter to file a complaint. Apart from your details, you have to mention the nature of the complaint, details of the complaint, and the category of the complaint.

register complaint in bank of india online

After all the details are entered, you need to type the code that is displayed below, which is the captcha and hit the ‘Submit‘ button. The reference number will be generated, it can be used to track the status of your complaint in the future.

Once submitted, now to track the status of your application, right below the Submit button towards the left, hit the ‘Click for Track Status‘ link. It will open another page where you have to type your Grievance reference number and the Captcha Code. Click on ‘Check Now‘ to check your status.

Register BOI Complaint through Toll-free Number

There are times when you don’t want to go through the hassle of registering your complaint online. Well, BOI has understood its customers well and has come with a helpline centre to walk you through the entire process without any complications.

If you’re short of time to register your complaint, you can contact these toll-free numbers: 1800220229/18001031906 at any time of the day. The customer support will assist you in the entire process of registering a complaint.

You can also check the status of your complaint and track it using the mobile application. Well, this is a lot easier for all the mobile enthusiasts out there. All you have to do is to download the BOI Mobile app from Google Play Store. It is available on Android as well as iPhone. You can register your complaint by the options available and also track your status effortlessly.


  1. Ek hafta ho gaya hai kyc kare hue fir bhi mera account chalu nhi hua jiski wajah se mujhe kafi takleef ho Rahi hai plz jldi kuch kijiye

  2. सेवा मे शाखा प्रबंधक महोदय
    मै आरती देवी पति- संजय कुमार चौधरी

    है जिसको मैने बंद करवा दिया है लेकिन ओ अभी भी मेरे आधार से लिंक दिखा रहा है मै ब्रांच मे 2 महीने से मे जा रहा हु आवेदन भी दे चुका हु की मेरा खाता से लिंक आधार नंबर जो है उसको हटा दिया जाए ,
    लेकिन अभी तक हटा नही है
    और ब्रांच मे जाने पर कहते है की मै हटा दिया हु
    मै अब कुछ नही कर सकता हु
    अतः सर से निवेदन है की मेरा खाता से लिंक आधार नंबर को हटाया जाए
    आरती देवी

  3. misbehaviour by the branch manager of patia, morning my went to bank in order to ask for document for our flat we have taken a home loan for the same.on asking the same the branch manager didnt cooperate even misbahaved as well passed unpalatable personel comment on her infornt of entire bank staff.this was very much humaliating.
    so would request concerned person responsible to be punished in order to stop su h misbehavour in future with any others female.thinking she is weak.

    • Mera account 1 mahine se band he vo opan nhi ho Raha he me branch bhi gyi thi vaha form bhi bhara tha tabhi opan nhi kr rahe he

  4. सेवा में। शाखा प्रबंधक महोदय जी। शाखा बैंक ऑफ इंडिया। विषय: बीमा राशी की प्रकिया न होने पर बाबत। महोदय जी,। सवनिय निवेदन है कि में उमाकांत सोनी पिता स्व श्री मदनलाल सोनी निवासी खानपुर आमला जिला बैतूल m.p. में रहता हूं।जिनका खाता क्रमांक 95361051000928हैं। उन्होंने प्रधानमन्त्री सुरक्षा बीमा योजना करवाया था जिसकी किस्त भी खाते से काटी गई थी परंतु आज दिनांक 28/07/2023 तक बीमा का पैसा हितग्राही (बीमाधारी) के परिवार को प्राप्त नही हुआ है। अतः महोदय जी से निवेदन है कि वे आवेदन पर प्रतिक्रिया कर आवश्यक कार्यवाही करे

  5. use Aadhar Card se jo bhi mobile number link hai use per aap sampark karke aur passbook Ghar per aur ATM card Ghar per bhijwa dijiye kyunki Jo Bank mein number link hai aur number hamare pass nahin hai kisi aur ne nikalwa liya hai

  6. aapko Lage to kabhi sarkari officer koi bhej karke civil dress mein customer banaa karke aap bhej kar bhi check kar sakte hain

  7. sar mera naam majbul Rahman hai Bihar ratanpur Keval ka Rahane wala hun mere bank se abhi tak ke passbook aur ATM card nahin mila hai jismein bola gaya tha hamen ki 15 din ke अंदर-अंदर mein ATM card aur passbook aapko mil jaega aur bank se jo slip hamen Diya gaya tha vah bhi humse le karke rakh liya Gaya hai 2018 mein account open karaya tha aur ab tak ke kitne chakkar maar chuke honge uska ginti nahin hai aur abhi FIR vah jakar ke aaya hun baat bhi karao customer care mein to bhi vah log kuchh sunvaee nahin kar rahe hain to aap kya sahayata kar sakte hain main aapse nivedan karta hun ki aap passbook aur ATM card hamare ghar per usi adress per bhijwa Diya jaaye Aadhar Card ka adress nahin diya gaya hai aur 4650035352. account number hai ab IFSC code darj kar raha hun BKID0004653 shakha number darj kar raha hun 46530 men branch mein bhi Aadhar Card aur PAN card ka xerox lekar ke gaya tha aur jo naya mobile number jodne hai uske liye bhi gaya tha main lekin vah bhi karke nahin diye hai aur naya mobile number darj kar raha hun aur purana bhi darj kar raha hun yah purana number abhi darj kar raha 822346 mobile number jo activate karana hai vah darj kar raha hun 70200029 Aadhar Card se bhi Mera yahi mobile number link hai
    iska jawab hamen kab Tak ke mil jaega vah bhi aap hamen bataen aur use branch mein jo Chhota branch hai sar usmein kabhi manager rahata hi nahin bye chance कभी-कभी mil jata hai ladiss hai vah aur vah apna finger ek kisi plastic ke tukde per diye Hui hai jiske jarie vahan per Jo kam karne wale log Hain uske uska finger vah lagate Hain ISI tarah se vah branch mein kam hota hai kabhi waqt per bank manager vahan milta nahin aur kabhi apni duty per rahata nahin men branch mein bhi jakar ke a jao bolate cal aana parso aana lekin Raja ke vahan thak Chuka hun vahan per koi aur tha

  8. 7:10 pm ko Rong number pe transfer ho Gaya Galti se 500 rs jo hame ritun Karna hai Apne hi account me please sir

  9. Mera refund nahin Maine kisi app withdrawal kiya thaiya tha mere account mein nahin aaya hai

  10. Every time lot of crowd in shibpur boi branch when customers say do fast the counter person hobe na ai rukum hi cholbe complain korun…. Manager k geye ..what is this that type of service provide to your customer ..we are standing like a beger….

  11. Since 1982, I am the account holder of BOI Erode TN Branch and I availed three DRDA loans during 1982 to 1988 which were paid without any negative remarks. Now in 2023 my request for two wheeler loan of 70,000/- was rejected by BOI Erode. As a BSNL retiree, I am drawing 40,000 rupees as pension and my spouse is earning 80,000/- per month. Kindly advice the concerned officer to sanction the loan which will be refunded in twelve months.

  12. Branch Manager,
    Kalwa Parsik Branch.
    Not getting support from bank of india, Kalwa parsik branch employee as well as branch manager.
    Continuously doing follow-up for the failure of transaction.
    Already email imps and the branch email id.
    Request you to kindly look into this matter and do the needful at the earliest.

  13. TDS return from IT Dept not accepting in BOI Jhargram branch. So we are facing trouble.
    Kindly solve the problem.

  14. मैने 25 डिसेंबर को 10 बज के 18 मिनिट को मैने 3500₹ पे किऐ थे|और जो मैने अमाऊट पे किऐ थे|वह प्रोसेस मे था और फिल्ड दिखा था ओ जो अमाऊट 3500₹ है| ओ रिटर्न खाते मे आ जाये|

  15. Bank of India, Badlapur (e), ब्रांच के employees बॅंक की गलती होने पर भी इतना रुडली बात करते हैं, जैसे हमारा अकांऊट इस बॅंक खोल के हम पे उन्होंने मेहरबानी की हैं।
    आज खाता खोल के तीन महिने होने को आहे पर अभी तक मेरा एटीएम कार्ड मिला नहीं, और अब बोल रहे हैं न्या फॉर्म भरके दो।
    वहा सिनियर सिटीझन के लिये भी अलग लाईन नहीं करते, कितने भी कस्टमर पैसे भरने या निकालने के लिये आए हो, वहा सिंगल लाईनही होती हैं।
    इस ब्रांच में कुछ एम्प्लॉइज का बात करने का तरिका एकदम बेकार हैं।
    इस से अच्छी विलेपार्ले ईस्ट की ब्रांच हैं, सबसे बेस्ट…

  16. Rude behavior by the cashier staff in giving small changes which I required. Being the preferred customer of BOI for more than 25 years, such behavior is not tolerated. The officer in charge got the changes from the same staff and the cashier is not issuing to the bank customer. Is this way the panchapakahdi branch is working?
    2 weeks after another staff was told that RTGS may take more than 3 hours to do and she stopped purposely my other RTGS as I was not given the required documents and was given an ultimatum to give the documents. Though they used to do without any formalities and now implemented all the rules. My question is

  17. I am a defense pensioner account no 6040101000181 given written request to my branch & R form filled much time. but the pension office did not listen.

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