How to Know Customer ID in IPPB Bank

Are you having your bank account in the Indian Post payments Bank? The bank provides amazing services to its customers that help in making the transactions easier and simple. One of the major services is mobile banking. With the help of your account number, customer id, and registered mobile number, you can easily activate the banking services.

Well, your account number and registered mobile number are always with you but along with that the ippb customer id also plays an important role. What if you forget or not having your customer id? In such a situation, you can take the help of the guidelines given and get the India Post Payments Bank customer ID within minutes.

1. Check out the front page of your passbook

The customer ID is always in print on the first page of your Indian Postal payments Bank passbook. You need to check your passbook and you are all set with your ippb customer id number.

2. By Calling Helpline Number

From the registered mobile number, call ippb customer car number 155299 and get your customer id by authenticating yourself to the customer care executive.

3. Go through the checkbook

When you open an account then you get a welcome kit from the Indian Postal payments Bank authorities. The welcome kit includes the checkbook and other documents. You can easily check out those documents and the checkbook. On the front page of your checkbook, you can easily get the customer id of ippb Bank.

know ippb customer id

4. Take help from the net banking services

First of all, you need to login to your net banking account by using your Indian Postal payments Bank login ID and password. From the homepage, select the account profile section and there you will get your ippb customer id in print.

5. Visit the Indian Postal Payments Bank Branch

You can directly visit the Indian Postal payments Bank and asked the bank executive to provide details about your customer id. For this, you need to submit your Aadhaar card along with your account number and other details. On the basis of the information you provide, the authorities will provide you details regarding your customer id.

6. Download Your Account Statement

You can easily download your account statement online or can also get it from the bank. Thereafter, you need to check the document. At the top of the page, you will see your customer id imprinted.

ServicesContact details
Customer Care number155299 OR 1800-180-7980
Email[email protected]
Head officeIndia Post Payments Bank Ltd., Corporate Office, 2nd Floor, Speed Post Centre, Bhai Veer Singh Marg, Market Road, New Delhi-110001


Finally, these are some of the methods that you can adopt for getting details about your India Post Payments Bank customer id. You can easily use the Customer ID for other operations like opening a loan, personal or corporate account in the India Post Payments Bank.


  1. Both Customer id and user id make confusion. I think Customer id, CIF No, and user id are the same. DOP could have noted with the help of a star mark that User id and CIF no are same in Mobile banking activation page.

    • From the registered mobile number, call ippb customer car number 155299. They will help you.

  2. I have lost my postal savings book. till I issue a new one from the post office I am in the process to log into to IPPB mobile app. But it asks the customer’s ID. where I will get it?? customer care no is useless as it disconnects in between.

    • If anyone forgets his or her Customer Id, Check your QR Card (issued in lieu of passbook) it will be written there. In case Customer id and A/C number is not written on your QR Card contact any IPPB Branch or any Post Office where IPPB work is done. They can help you in 10 sec. (it’s free)

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