How to Close ICICI Bank Account Online

ICICI Bank (आईसीआईसीआई बैंक) is a private bank which provides banking services in India. The bank has its headquarters in Mumbai and since it is a private bank, it is important to maintain a balance of Rs 10,000 in a regular saving account in urban branch.

In addition to this, if the minimum balance is not maintained then the bank penalizes you for the same. Some people are not aware of this fact and they end up losing certain money because of this and to avoid the further penalty, it is best to close the account. Here is how you can close your ICICI Bank Account.

Important Note: Closing ICICI bank account online is not possible, but account closure form can be downloaded from official website.

icici bank account closure form

Steps to Close ICICI Bank Account

  1. The first step of the process is to withdraw all the money from the bank. You can do this online by visiting the net banking website and transfer balance from ICICI to any other bank account.
  2. After transferring all the money from the bank account, save a copy of your debit card, first and the last cheque in the checkbook, account number and customer ID with you.
  3. Now you would have to visit the nearest ICICI branch. After visiting the branch, obtain an account closure form or account closure form online.
  4. Fill the form and verify the details entered by you. You can leave out the details of balance amount as you have already withdrawn all the money from the bank.
  5. Now submit the form along with the checkbook, debit card, and an ID proof. You can retain your passbook with you after it has been canceled by the bank official. Do not forget to obtain the acknowledgment slip from the bank.
  6. Once that has been done, the account will then be closed within 10 working days.

This is how you can close your ICICI Bank Account. If you face any trouble then you can simply call the toll free customer care number on 1800 102 4242 and seek help on the issue that you are facing. Alternatively, you can also register a complaint if the issue is not being resolved for you.

31 Comments

  1. WORST BANK EVER I HAVE HAD. BANK WHO CHARGED FOR DEPOSITED IN KIOSK AND REWARD POINT REDEMPTION AS HANDLING CHARGE. NO NOTIFICATION IN ANY ANY KIOSK MACHINE FOR DEPOSITING MONEY CHARGE. WHEN GOES ON COUNTER THEY SAID FOR DEPOSIT FROM KIOSK MACHINE. CLOSING MINE AND ALL MY EMPLOYEES SALARY ACCOUNT FROM ICICI AND NEVER SUGGEST TO ANYONE TO OPEN THE ACCOUNT. ALL SERVICES ARE WORST.

  2. ICICI Bank is a very poor bank, I am a student, I opened a zero balance account: I still keep deducting money from my account.

  3. One of the pathetic bank in terms of service. They made my credit card over the phone and every month deduct the unnecessary amount even by dropping the request to discard the credit card. But still, the amount is deducting from the account without informing me. Finally am going to shut the account. Moving forward for hdfc, they have better service

    • HDFC also worse, I am suffering for the last 2 years with them. ICICI relatively better if you hold a high monthly balance of somewhat around 50k or above, so compare to HDFC you will get better services. My personal experience.

  4. I want to close my ICICI Bank saving the account Also Am using ICICI Credit Card I Deactivate My ICICI Credit card They Looting Money.
    It’s a Very Bad service.

    • I have again and again requested to Icici bank to close my savings account from icici bank,Vatva-Ahmedabad, but they don’t respond to SMS, emails, or imobile app’s options to close even my credit, debit cards. I also visited the bank personally, but all the time I did so, it was found closed. Due to the covid-19 pandemic, it’s not safe to visit the bank again and again. Therefore, it’s a kind request to the Icici bank to take the account closing request online and help the customers get their work done. Moreover, the bank is charging a big penalty on these things which are not being used after requesting to close them. What a hole they make in the time of pandemic crisis.
      Please resolve it for the sake of sufferers.
      Thank you…

      • Icici bank me online account open kiya lockdown desh me lag gaya bank Jane me late hua mere uper 2123 money charge lagaya gaya account close karna chahta hoon

  5. I want to close the account. Branch people don’t co-operate. They live in penalty money deducted from our accounts.

  6. I am not using my saving account from 2 years but Bank charged MAB (maintain Account balance) charge 18696/- Rs in this time period without giving any message yet already my mobile no registered this is not a good way.

  7. ICICI BANK IS A 3RD CLASS BANK IF YOU DONT HAVE MONEY AND IF YOU GET YOUR SALARY THEY WILL CHARGE YOU A PENALTY OF 2500 TO 3000 IT IS A VERY PATHETIC AND LOW GRADED BANK I WILL COMPLAINT AND FILL A LAWSUIT AGAINST THIS CHEAP BANK I WILL SUGGEST EVERYONE CLOSE THIS ICICI BANK ACCOUNT

    • Icici is the worst bank..,
      They are looting money from a savings account, and even from the salary account.,
      For me, they highly charged on my credit cards, and as well they are charged on my savings account too.,
      Within two months they charged almost 6500/-..
      They are looting all money, This is the worst experience I ever had.

      So
      I’m suggesting to everyone don’t go for ICICI Bank savings account or Icici credit cards.
      Because they’ll loot all amounts from your accounts.
      So better stay away from ICICI.

  8. ICICI Bank says that minimum balance to be kept in IA rs10000 on paper but they impose a fine if not maintained rs25000 I am suffering and lost so much money as fine It is very sad to note that they will not give any money for our account kept in their bank. Even Kotak bank request us to open a zero balance account.

  9. Myself Ragini Located in red hills Chennai, I want to close my savings account, I have visited much time to the red hills branch, every time they were told to fill the form, I’m filling but they won’t take action to close my account. it’s repeating, I just want to close my account. it’s very difficult to close our account, after submitting all documents. worst bank ever. and banking service ever, no proper response from red hills branch.

  10. icici bank is a very bad bank it does not give margin month for Ac minimum balance maintaining.
    Plz do not open any Ac in icicle bank
    I am also going to close my saving and my wife saving and current Ac immediately

  11. I want to write a complaint on icici Bank, salarjung colony branch, Toli Chowki, Hyderabad, Telangana 500008 Woking hours end at 3 pm rather than 4 pm, just bcz it starts office 1 hour early at 9 am. Which causes inconvenience to its customers specifically current account holders mainly business holders.
    I urge Authority to implemented unified working hours across the branches I.e 10-4, not 9-3.

  12. Make account closure online totally without contacting bank take your needed documents in the form of scanning.

  13. I am 79 years old and neither physically mobile not mentally alert .i have also misplaced my ATM card.
    Kindly let me know how can I close my bank account.

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