How To Track Complaint Status in ICICI Bank Online

Among financial services, banks are the essential services that are available for one and all. When it comes to banks and their benefits, there are several banks to choose from. There are two broad types when it comes to financial services – public and private.

ICICI bank is a name that almost everyone in the country is familiar with. This financial services company is a global banking system with over $1300 crores as revenue. The ICICI Bank was founded in 1994 in Vadodara, and presently, it has its headquarters based out of Mumbai. Being a leading financial service system, ICICI bank has excellent customer support.

In this article, we will look at the procedure of filing a complaint in ICICI Bank online and then checking the complaint’s status.

ICICI Complaint Tracking And Status

ICICI bank offers an excellent grievance redressal system wherein employees work immediately to deliver their best support to customers. There are three broad ways to file a complaint or, in better words, state their grievances. They are:

– ICICI bank complaint number
– Visiting the Branch
– Mailing the bank customer care support

If you visit the bank branch, then the bank will require you to file a complaint physically, after which they will provide you with a complaint reference number. This number is an indication that your complaint has been registered. Alternatively, one can call the ICICI customer care toll-free number as well. Their contact number is functional from 7:00 in the morning to 09:00 at the night.

One can also write an email to the bank stating their problem, and they should make sure that their email id from which the mail goes must be authentic and their primary mail account.

Track ICICI Complaint Status Online

The only simple answer to this question of checking the complaint’s status is to visit the ICICI bank website and look for suitable options. However, in this section, we will lay down all the points to successfully get the work done.

Step 1: Go to the ICICI bank official website tracking page.

Step 2: The website will ask you for the account number and service request number. Here is where you put in the account number and service request no. The service request no. is also known as the complaint reference number.

Track Complaint Status In ICICI Bank Online

Step 3: After clicking the Go button, the site will provide you with the status of the complaint in ICICI Bank. Apart from this, you can also inquire at your nearest ICICI bank branch for the status of the complaint you have lodged.

Services Contact
Toll-free number 1860 120 7777
Corporate Toll-free number 1860 120 6699
Address ICICI Bank Limited

ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032.


ICICI bank is one service provider in finances in India that makes sure to provide all the support that their clients need at the earliest. Their grievance redressal system is also very prompt, encouraging people to ask if they ever need help, assistance, or support regarding an issue.


  1. 11/02/2023 I am depositing a cash amount is 124500/- but the cash was stuck in the deposit machine. 3 days have already done but my money was not credited. What can I do now? Please help me.

  2. I was withdrawing cash from the ICICI ATM at Rama Park Bus Stand. After,
    withdrawing 5000rs. cash, two men came inside the ATM and said that your
    transaction is not completed and canceled the transaction. I checked several
    times but it is completed. Meanwhile, they replace my debit card with a
    duplicate one and went from the ATM. After, 5 minutes I received transaction
    messages from the bank. They withdrew all amount and empty my bank.

  3. I have submitted a request for reversal of the transaction to my ICICI Bank account number 0884506362 . The amount is RS 3600. More than 5 months have passed but ICICI Bank Soham plaza Manpada Thane Maharashtra has not taken any action

  4. I have submitted indemnity form for the reversal of the transaction to my ICICI Bank account no 088401506362. Five months have passed but the ICICI Soham plaza Manpada Thane West branch is not taking any action. please do the needful.

  5. Dear sir/madam,

    As I am V TIMOTHY PRO OF DEEKSHITA SECURITY holding a loan a/c no. LIBNG00041263120. As I needed to close the loan and spoken to the ICICI bank branch for the past 3months due to inconvenience of the services and received a letter from the bank Dated 17-12-2021 letter reference no. S21111614876 For the amount of closure (2,89,561). I have paid the total amount as mentioned in the letter before the date given. I paid the amount same (2,89,561) through NEFT Transaction details as follows:

    Transaction Date: 24-11-2021
    Particulars: RTGS-V TIMOTHY PRO OF DEEKSHITA/KARBH21328111005

    Still, my account has not to be closed hence I am following with the branch as well as the contact no. Mentioned in the letter.

    Dear sir/madam, Requesting to close the loan account and provide the NOC for the same.
    Kindly do the needful at the earliest,
    Waiting for your reply.

    Thanking you

  6. I have icici credit card. I have received a message from the bank about the bill payment of the card xxxx3006.
    I have a card xxxx 6007 .in the message it is mentioned is sent to [email protected]. But my Gmail a/c is
    [email protected].
    I want to know about the matter

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